In the second part of a two part episode, Fuel discusses the reasons why 2017 is the year of the hotel guest.
Before you listen to this episode, be sure to listen to part 1:
https://www.travelboommarketing.com/blog/fuel-hotel-marketing-podcast-episode-38-year-hotel-guest-part-1/
CLICK THE PLAY BUTTON BELOW TO START LISTENING.
If you like what you hear, please leave a comment below, share it with your friends, and also leave a review.
========================
Show Notes:
Follow along at home with our full length blog post:
https://www.travelboommarketing.com/blog/2017-year-hotel-guest/
Great Examples of Surprise and Delight:
- Ritz Carlton – Joshy the Giraffe – http://www.huffingtonpost.com/chris-hurn/stuffed-giraffe-shows-wha_b_1524038.html
- Gaylord Opry: Guest Gift – http://www.amommystory.com/2012/03/a-crazy-example-of-great-service.html
- Sofitel & Novotel – Research on loyal guests for unique gifts (special occasion, general “thank you”)
- @HiltonSuggests Twitter Account → Managed full time, provides real-time answers to travel & hotel questions
In The News
========================
Stay Alfred Captures $15 Million In Funding
https://www.tnooz.com/article/stay-alfred-captures-15-million-round/
========================
Download the Fuel Leisure Travel Study at www.fueltravel.com/study
========================
Follow Us on Twitter:
@_travelboom
@stuartbutler
@marketingmeisha
@pdimaio
Submit your questions and topic ideas on Twitter to @_travelboom. Download our leisure travel study at www.fueltravel.com/study/.