Fuel Hotel Marketing Podcast: Episode 39 – The Year Of The Hotel Guest (Part 2)

In the second part of a two part episode, Fuel discusses the reasons why 2017 is the year of the hotel guest.

Before you listen to this episode, be sure to listen to part 1:
https://www.travelboommarketing.com/blog/fuel-hotel-marketing-podcast-episode-38-year-hotel-guest-part-1/

CLICK THE PLAY BUTTON BELOW TO START LISTENING.

If you like what you hear, please leave a comment below, share it with your friends, and also leave a review.

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Show Notes:

Follow along at home with our full length blog post:
https://www.travelboommarketing.com/blog/2017-year-hotel-guest/

Great Examples of Surprise and Delight:

• Ritz Carlton – Joshy the Giraffe – http://www.huffingtonpost.com/chris-hurn/stuffed-giraffe-shows-wha_b_1524038.html
• Gaylord Opry: Guest Gift – http://www.amommystory.com/2012/03/a-crazy-example-of-great-service.html
• Sofitel & Novotel – Research on loyal guests for unique gifts (special occasion, general “thank you”)
• @HiltonSuggests Twitter Account → Managed full time, provides real-time answers to travel & hotel questions

In The News

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Stay Alfred Captures $15 Million In Funding
https://www.tnooz.com/article/stay-alfred-captures-15-million-round/

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Download the Fuel Leisure Travel Study at www.fueltravel.com/study

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@_travelboom
@stuartbutler
@marketingmeisha
@pdimaio

Submit your questions and topic ideas on Twitter to @_travelboom. Download our leisure travel study at www.fueltravel.com/study/.